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These parts will come in the mail: Edit

Bottom Case Plastics, Palmrests

Cables and Cords

Docks, Displays, Plug & Play Devices

Hard Drives, Optical & Other Drives

Screws & Plastic Attachments

Speakers

Power Supplies, Adapters.

Memory

Network, Video, Wireless Cards

These parts will come with a DELL tech on-site:

Fans

Heatsinks

LCD/Display Assembly Service Kit

LCD Plastics, Covers, Bezels

Processor Modules

Motherboards

Power Boards, Cards, Risers

References: Edit

http://www.dell.com/downloads/global/services/Dell_Global_Basic_HW_Service_Rev%203.1_US_English.pdf

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