Description: Edit

Inside of Dell Open Manage there will be a red "X" on the Power Management tab. The hardware logs will have an error that says "System Board PS1 PG Fail".

To Resolve: Edit

1. You need to get the Service tag of the server and go to the Dell Downloads page and download the newest BIOS (under the "BIOS" section) and  the Idrac drivers (under the Embedded Server Management" section).

2. Install the Idrac driver first and then the BIOS driver, it will notify that you need to reboot. Instead, we will just do a shut down because we will need to drain the residual power on the server.

3. Drain the residual power and bring the server up from a clean boot, if this is confusing - see "The Dell Fix" section.

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