Select a Sub Category:
- Crypto Locker
- COM Surrogate Infection
- FBI Virus Removal
- General Troubleshooting
- Redirected Sites
- Virus Dumping Files
Viruses get on PC's in a number of ways but the most common is through pop up ads on the internet or email attachments. I tell customers all the time that the people who write viruses nowadays don't require you to be on the internet to get a virus, you computer just has to have CONNECTION to the internet to get infected. Remember to tell them that there is no absolute way not to get a virus on a computer unless you unplug the ethernet cable and never install anything on it.
Common Signs of An Infection: ===
- Computer is real slow -If you can try and open Task Manager and look at the Performance tab, or just Run - resmon.
- Annoying Pop Up Windows - Customer will have pop ups about a program "scanning" their computer for a virus when it is itself a virus.
- Anything that Blocks you from desktop when you login. These are common like the FBI and CryptoViruses. They belong to a class called ransomware.
First Things To Check: ===
- Memory Usage
- Run - %temp% (Windows 7)